The Forum and the coronavirus
We are open to the public!
Last adapted: 20-10-2020
We are doing everything we can to keep the Forum open and keep it safe for all visitors. The stricter measures announced on 13 October to prevent the spread of the virus bring new changes for your visit to the Forum. Some things are good to know in advance, so please read our house rules again.
Key points:
- We are open. Seating in the building and the capacity in the auditoriums have been adjusted to comply with the new guidelines. Some parts of the building are (temporarily) cordoned off (such as the public gallery) because we’ve found that it is more difficult to stay 1.5 metres apart in those places.
- If you want to visit the cinema, expo, Storyworld or another activity, you must buy or book your tickets online in advance.
- The rooftop is open to the public till 6pm.
- A number of our public computers are available. Disinfect your hands before use.
- After 8pm you need a film ticket to entre the Forum. This temporary adjustment in opening hours is the result of stricter catering guidelines. If you are already in the building, you can stay until closing time.
Our protocol and our safety measures
- Important information for all visitors
- Important information for cinema visitors
- Important information for expo and/or Storyworld visitors
- Important information for library visitors
- Good to know
- What do we mean by symptoms?
- Questions?
1. Important information for all visitors
- Keep a distance of 1.5 metres from others and clean your hands when entering and, during your stay, at the various disinfection points in the building.
- If you want to visit the cinema, expo, Storyworld or another activity, you must buy or book your tickets online in advance.
- Do not come to the Forum if you have any symptoms (see point 6). We will check this at the door. If you have any symptoms, we will be pleased to convert paid tickets into a voucher for another time.
- The tables and chairs in the building are arranged in such a manner that a distance of 1.5 metres is guaranteed at all times. Please leave the furniture where it is and comply with the indicated maximum number of persons per seating area.
- Study and work spaces are marked as such. All other seats are intended for other visitors.
- The rooftop is open until 6pm.
- The lifts are only for use by people who really need them. Take the escalator if you can. And please note: no more than 1 household per lift.
- A number of our public computers are available again. Disinfect your hands before use. You can also bring your own device if you come here to work or study.
- All our toilets are open and cleaned very regularly.
- Always follow the instructions of staff.
Also good to know: we are currently ventilating the Forum as effectively and safely as possible. We draw in 100% outside air and discharge this air for 100%. No air is circulated. This is also the case in our cinema theatres and toilets.
2. Important information for cinema visitors
- Do you have any symptoms on the day of your intended visit? Stay at home and send an email to tickets@forum.nl. We will be happy to convert your ticket into a voucher for another time.
- On the film square, take the door on the right to the film theatres.
- Don’t come to the theatre more than 15 minutes before the start of the film.
- Your tickets are not linked to a specific seat. Upon arrival at the theatre, we will show you a seat. Available seats have been marked.
- Because of the seat distribution related to the 1.5 metre distance requirement, you can only sit next to each other with a maximum of 2 people. Only sit next to someone from your own household.
- Use the toilet before the start of the film. Are you known for your tiny bladder? Ask for a seat on the aisle, so that you won’t have to pass anyone when you have to leave during the film.
- Also keep 1.5 metres distance when leaving the theatre.
3. Important information for expo and/or Storyworld visitors
- Do you have any symptoms on the day of your intended visit? Stay at home and send an email to tickets@forum.nl. We will be happy to convert your ticket into a voucher for another time.
- You can enter the expo / Storyworld from the starting time on your ticket until 30 minutes afterwards. Is your starting time 10am? Then you’re free to arrive between 10 and 10.30am. Do not come to the entrance before the starting time. That way, we can ensure a good distribution of visitors inside and outside the museum. You can stay as long as you like.
- Some areas in Storyworld/the expo have one-way traffic. Please pay attention to the signs and floor stickers.
- Clean your hands before and after touching an installation. We regularly clean the installations as well.
4. Important information for library visitors
- Would you like to become a member? Then register at Plein 3.
- Tip: check the online catalogue beforehand to see if the material you are looking for is present. Or book it online.
5. Good to know
- Visitors are asked at the door whether they have any symptoms (see point 6).
- Contact points such as switches, handles and handrails are cleaned every hour.
- There are disinfection points on every floor where you can clean your hands.
- Some toilets remain closed, so that we can frequently clean the others.
6. What do we mean by symptoms?
- If you buy a ticket and visit the Forum, we ask you the following questions about your health:
- Do you have a fever, shortness of breath, cough, sore throat and/or other cold-like complaints?
- Do you have a housemate with a fever and/or shortness of breath?
Only when the answer to both questions is ‘no’ can you buy a ticket and/or enter the Forum. If you have bought tickets in advance but have symptoms on the day of your visit, send an email to tickets@forum.nl. We will be pleased to convert your purchase amount into a voucher for another time.
7. Questions?
Do you need more information? We're happy to help!
