The Forum and the coronavirus

Last adapted: 23-07-2020

With the relaxation of the rules as of 1 July, your visit to the Forum will also change. Some things are good to know in advance, so please read our house rules again.

Main changes as of 1 July:

• If you want to visit the cinema, expo, Storyworld or another activity, please buy or book your tickets online in advance. 
• The rooftop is open to the public again, including for non-terrace visitors. 
• A number of our computers are available again. Disinfect your hands before use.

Our protocol and our safety measures

1. Important information for all visitors
2. Important information for cinema visitors
3. Important information for visitors of the exhibition and/or Storyworld
4. Important information for library visitors
5. Good to know
6. What do we consider health complaints?
7. Do you have any questions?

1. Important information for all visitors

We are happy to welcome you back!

• Keep 1.5 metres away from others and disinfect your hands at the hand sanitiser stations.
• If you want to visit the cinema, expo, Storyworld or another activity, please buy or book your tickets online in advance.
• Do not come to the Forum if you have any health complaints (see point 6). We will screen you at the door. If you have health complaints, we will gladly change your paid tickets to a credit for a future visit.
• The rooftop is open to the public again, including for non-terrace visitors. 
• We prefer to keep lifts free as much as possible for people who really need them. Take the escalator if you can. The rule of thumb is no more than one household per lift.
• A number of our computers are available again. Disinfect your hands before use. You can also bring your own device if you want to study or work.
• Not all the toilets are open. You can find toilets on Floor - 1, in Wonderland and in the film zone (5 west). Accessible toilets are on the ground floor. Baby changing facilities are in Wonderland.
• Always follow the directions of our staff.

2. Important information for film fans

Isn't it great to be back, watching films that keep you on the edge of your seat...? But which seat?

• Do you have any health complaints on the day of your visit? Stay home and send an e-mail to tickets@forum.nl. We will gladly give you a credit for your purchase.
• Take the door on your right in the film square to get to the cinemas.
• Please do not come to the cinema any earlier than 15 minutes before the start of the film.
• Your ticket does not come with allocated seats. We will allocate you a seat when you arrive.
• Because of the seat allocation puzzle, we can seat no more than two people together at any time. Only sit with a member of your own household.
• Go to the toilet before the film. Do you have a small bladder? Request an aisle seat so you don't have to walk past anybody when getting up during the film.
• Keep a distance of 1.5 metres from others when exiting the cinema.

3. Important information for visitors of the exhibition and/or Storyworld

Why oh why did we build the kind of museum in which you can touch literally everything?

• Do you have any health complaints on the day of your visit? Stay home and send an e-mail to tickets@forumnl.. We will gladly give you a credit for your purchase.
• You may enter the exhibition / Storyworld from the start time of the slot on your ticket until 45 minutes later. Does your slot start at 10am? Then you can enter any time between 10am and 10:45am. Please do not come to the entrance before your slot. This ensures a good spread of the visitors inside and outside of the museum. You can stay inside as long as you want.
• One-way traffic is enforced in some sections of Storyworld / the exhibition. Pay attention to the signs and the floor markings.
• Disinfect your hands before and after you touched an installation. We also regularly clean the installations.

4. Important information for library visitors

• Want to become a member? You can join at the yellow information desk on the ground floor.
• Tip: check the online catalogue before your visit to see whether the material that you're looking for is available. Or reserve it online now.

5. Good to know

• Visitors will be asked at the door whether they have any health complaints (see point 6).
• High-touch surfaces such as buttons, grips and handrails will be cleaned every hour.
• Hand sanitiser stations, where you can disinfect your hands, are available on every floor.
• Some toilets will remain closed so that we can continually clean all other areas.
• We have provided paper tissues and cleaning products near the study and workstations so that you can always clean your desk yourself.

6. What do we consider health complaints?

When you buy a ticket and visit the Forum, we will ask you the following questions:

• Do you have a fever, shortness of breath, cough, throat ache and/or other symptoms of a cold?
• Do you have a household member with fever and/or shortness of breath?

Only if you can answer both questions with 'no', we can let you buy a ticket and/or visit the Forum. If you bought your tickets in advance and you or your companion have any health complaints on the day of your visit, then send an e-mail to tickets@forum.nl. We will gladly give you a credit for the amount of your purchase.

7. Do you have any questions?

Is something still unclear to you? We would like to help you!

Contact us